Shipping policy

Welcome to Giftsuppliers.ae! We are dedicated to providing you with excellent service, including efficient shipping options. This shipping policy outlines important information regarding shipping procedures, timelines, and costs.

Shipping Costs: Shipping costs are calculated based on the weight of your order, destination, and selected shipping method. Upon checkout, you will be provided with shipping cost details before finalizing your order.

International Shipping: For international orders, please note the following:

• Customs Duties: Customers are responsible for any customs duties, taxes, or import fees imposed by the destination country.
• Delivery Times: Delivery times for international orders may vary depending on customs clearance processes and other factors beyond our control.

Order Processing Time: Orders are typically processed within 7-14  business days after payment confirmation. Once your order is processed, you will receive a confirmation email with tracking information.

Tracking Orders: You can track the status of your order by visiting our website and entering your order number and email address in the designated tracking section. Alternatively, you can contact our customer support team for assistance.

Returns and Exchanges: Please review our Return and Exchange Policy for information on returning or exchanging items purchased from our website.

Customer Support: If you have any questions or concerns regarding shipping, please don’t hesitate to contact our customer support team at +971 55 432 6712 .