Shipping Policy
Shipping Costs
- Shipping costs are calculated based on the weight of your order, the destination, and the selected shipping method.
- Free Shipping is available for orders within the UAE that exceed 300 AED.
You will see the shipping cost details during checkout before finalizing your order.
International Shipping
We ship internationally! Please keep the following points in mind:
1. Customs Duties and Taxes
- Customers are responsible for any customs duties, taxes, or import fees required by the destination country.
2. Delivery Times
- International delivery times vary based on customs clearance processes and other factors beyond our control.
Order Processing Time
- Orders are processed within 7–14 business days after payment confirmation.
- Once processed, you will receive a confirmation email containing your tracking information.
Tracking Your Order
You can track your order status by:
- Visiting our website and entering your order number and email address in the Order Tracking section.
- Alternatively, contact our customer support team for assistance.
Returns and Exchanges
For details about returning or exchanging items, please refer to our Return and Exchange Policy.
Customer Support
For any shipping-related inquiries, feel free to contact our customer support team:
- Phone: +971 55 432 6712
- Email: info@giftsuppliers.ae